APPLICATION PROCESS

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APPLICATION PROCESS

FIRST COME FIRST SERVE

Both requirements must be met to be considered a valid application. A Valid application secures your place in line. If you apply, but do not attend your appointment, you will lose your place in line.

Requirement 1:

All members of the household over 18 must apply. You may apply at any time. We do not pre-screen applicants. A background check will be pulled immediately and you will be charged a non-refundable screening fee upon applying. We process on a first come, first serve basis.

Requirement 2:

At least 1 adult applicant must see the inside of the property or proxy.

How Long Does It Take?

Generally 2-4 business days, if your landlord and employer are very responsive.

Action Required: Tell your employer and landlord to expect a call and that they will need to reply ASAP

Delays outside of Steelhead’s control and beyond 3 days may may result in a denial (if employer or landlord do not respond) and does not warrant a refund of the application fee. Please help us process your application quickly

Upon Approval; Critical Next Steps

  1. Once approved, you will have two (2) business days from approval to sign an Execution Agreement and pay the deposit to secure the unit which will be applied to the security deposit.
  2. Failure to do so will result in the withdrawal of your approval.
  3. No property will be held for more than 14 calendar days from the date of approval unless the property is occupied and the availability date exceeds 14 calendar day timeline.
  4. Once the application is approved and the execution agreement is signed, any and all advance deposits will be forfeited if no rental agreement is executed.
  5. Note that if your lease falls before the 15th of the month, only the prorated rent amount for the remainder of that month will be due upon move in. If this date falls after the 15th of the month, the prorated rent amount for that month plus the full month’s rent for the following month will be owed upon move in.

Screening Criteria - Read Carefully

General Statements

  1. We need your help. This means please be available to answer questions and provide information. There are strict timelines that must be followed to be fair to other applicants.
  2. When you apply, your credit and background will be pulled electronically and you will be charged immediately. For this reason application fees are NON-REFUNDABLE.
  3. All section 8 Applicants must sign a consent form, allowing any applicable housing authority to release the contents of, and information pertaining to, Applicant’s housing file and rental history.
  4. If Applicant(s) make any derogatory or offensive comments, and/or act in a threatening, combative, intoxicated or disorderly manner, during any phase of the inspection, meeting or application process will result in a denial of your application.
  5. Each applicant will be required to qualify individually or as per specific criteria areas. Income will be calculated based on the entire household unless requested otherwise.
  6. Inaccurate or falsified information will be grounds for denial of the application
  7. Any individual whose tenancy may constitute a direct threat to the health and safety of any individual, the complex or the property of others, will be denied tenancy.
  8. The denial of one applicant will result in the denial of the entire household.
  9. Government issued photo ID will be required.
  10. Any applicant currently using illegal substances will be denied.
  11. All applicants residing at the property must be current on all child support obligations with no payments past due or in arrears in any county, state or local jurisdiction.
  12. Incomplete applications will not be approved.
  13. Applicant must be able to enter into a legally binding contract

Your application will be denied if we are unable to verify your legal source of income.

We do not accept payments from third parties unless required by law.

  1. Gross monthly household income must be equal to or greater than three (3) times the monthly rent. All income must be from verifiable legal sources. (Verifiable income may mean, but is not limited to: Employment, Bank Accounts, Alimony/Child Support, Trust Accounts, Social Security, Unemployment, Welfare, Grants/Loans and vouchers under the Section 8 Housing Choice Program). If employment income is being used, a current pay stub from your employer will be required if we are unable to verify income over the phone. If your employer uses The Work Number to verify income and employment we will need you to provide your two most recent pay stubs

How Section 8 Income is Calculated

Section 8 applicants must earn 3 times the residents stated portion of rent. For example, if the rent is $1000/mo. and you receive a monthly voucher for $700.00, the household income must show $900 a month ($300 X 3 = $900)

NOTE: All other timelines and requirements for delivery and possession apply. A deposit must be paid within 2 business days of approval. A lease must be signed and rent paid 14 days from approval. Possession will not be delivered until all funds are received. Failure to comply with any of required timelines will result in forfeiture of the deposit paid.

Are You Self Employed?

  1. Self-employed individuals will be required to show the previous year tax return (both business and personal) and any business names and corporate filings will be verified through the state. If applicant is earning a wage or drawing a salary from their business, income will be based on pre-adjusted gross income as reported on their personal tax return. If no wage is drawn, six (6) months of bank statements will be required and the average monthly ending balance will be used to verify monthly income. You must contact our office to supply this information.

Non-Employment Income; Liquid Assets; Other

  1. If non-employment income is being used, the applicant must provide information verifying their right to receive the income and that the obligations of the payor are current. To qualify based on liquid assets, the household must have liquated assets equal to 24 months of rent.

Inadequate Income

  1. If applicant does not have enough income to reside in the property then a qualified cosigner will be required. See cosigner criteria below.

Rental History/Mortgage Requirements:

  • One year of current rental history or mortgage history verifiable by a third party is required. (Rental references ending 12 months prior to the date of application will not be considered current)
  • Current or previous rental/mortgage history showing 1-2 late payments within the previous 12 months of application will require an additional deposit equal to 50% of one month’s rent.
  • Three (3) or more late RENTAL payments, 144 hour notices or 72 hour notices within the previous 12 months of application will result in denial.
  • Three (3) or more late MORTGAGE payments within the previous 12 months of application will require an additional deposit equal to 100% of one month’s rent.
  • Two (2) or more NSF checks within a one year period will result in denial.
  • In addition to your current landlord reference we require that you provide your previous landlord/mortgage information if applicable.
  • An application insufficient in rental/mortgage history requirements or a non-third party shall require an additional security deposit equal to 100% of stated rental amount or a cosigner.
  • Five (5) years of eviction free rental history is required. Eviction actions that were dismissed or resulted in a judgment for the applicant will not be considered.
  • A pending eviction action that has not yet resulted in a dismissal or judgment in favor of the Applicant, at the time the application is submitted will be denied.
  • Rental history with past due rent or an outstanding balance will be denied.
  • Rental history demonstrating lease violations will result in denial.
  1. An application resulting in no credit score shall require an additional security deposit equal to 50% of stated rental amount or a co-signer

Credit Report

  1. Except as provided below, a credit history with negative reports will not be accepted. A “negative report” is any non-medical and non-mortgage item 60 days past due or greater, charge-offs, repossessions, settlements for less than full amount or garnishments. Negative credit will result in additional guidelines as follows:
    1. A report containing a bankruptcy will require an additional deposit equal to 25% of one month’s rent or co-signer. A report containing an active or dismissed bankruptcy will result in a denial.
    2. 1-2 items 60 days past due or greater, collections, charge-offs, repossessions, settlements for less than full amount or garnishments will require an additional deposit equal to 25% of one month’s rent or co-signer.
    3. 3-4 of the items above will require an additional security deposit equal to 50% of one month’s rent or co-signer.
    4. 5-6 or more of the items above will require an additional security deposit equal 100% of one month’s rent AND a qualified co-signer.
    5. 7 or more will result in a denial.
  2. Collections: A report containing any cumulative amount less than $500.00 in collections will require an additional deposit of equal to 50% of one month’s rent or co-signer. A report containing a cumulative amount in excess of $500.00 in collections will result in a denial.
  3. Judgments & Liens: A report containing any cumulative amount less than $500.00 judgments and Liens will require an additional deposit of equal to 50% of one month’s rent or co-signer. A report containing a cumulative amount in excess of $500.00 In Judgments or liens will result in a denial.

We will conduct a search of public records to determine whether the applicant or any proposed tenant has charges pending for, been convicted of, or pled guilty or no contest to, any: drug-related crime; person crime; sex offense; crime involving financial fraud, including identity theft and forgery; or any other crime if the conduct for which the applicant was convicted or is charged is of a nature that would adversely affect property of the landlord or a tenant or the health, safety or right of peaceful enjoyment of the premises of residents, the landlord or the landlord’s agent.

A single conviction, guilty plea, no contest plea or pending charge for any of the following shall be grounds for denial of the rental application. If there are multiple convictions, guilty pleas or no contest pleas on the applicant’s record, we may increase the number of years by adding together the years in each applicable category. We will not consider expunged records.

  1. Murder, manslaughter, criminally negligent homicide, aggravated vehicular manslaughter, class A felonies involving arson, rape, kidnapping, child sex crimes, where the date of disposition, release or parole has occurred in the last 10 years.
  2. Class A felonies not included above for , drug-related crimes, person crimes, sex offenses, financial fraud crimes, burglary, where the date of disposition, release or parole has occurred in the last 10 years.
  3. Class B felony for drug-related crimes, person crimes, sex offenses, financial fraud crimes, aggravated theft, where the date of disposition, release or parole has occurred in the last 7 years.
  4. Class C felony for drug-related crimes, person crimes, sex offenses, financial fraud crimes, burglary, theft, criminal mischief, coercion, animal abuse, where the date of disposition, release or parole has occurred in the last 5 years.
  5. Class A misdemeanor for drug-related crimes, person crimes, sex offenses, financial fraud crimes, criminal impersonation, violation of a restraining order, criminal mischief, stalking, disorderly conduct, unlawful possession of a firearm, possession of burglary tools, where the date of disposition, release or parole has occurred in the last 3 years.
  6. Class B misdemeanor for drug-related crimes, person crimes, sex offenses, financial fraud crimes, disorderly conduct, where the date of disposition, release or parole has occurred within the last 18 months.

Owner/Agent will engage in an individual assessment of the applicant’s, or other proposed occupant’s. Convictions if applicant has satisfied all other criteria (the denial was based solely on one or more Convictions) and:

  1. Applicant has submitted supporting documentation prior to the public records search; or
  2. Applicant is denied based on failure to satisfy these criminal criteria and has submitted a written request along with supporting documentation. Supporting documentation may include;
    1. Letter from parole or probation office;
    2. Letter from caseworker, therapist, counselor, etc.;
    3. Certification of treatments/rehab programs;
    4. Letter from employer, teacher, etc.
    5. Certification of trainings completed;
    6. Proof of employment; and
    7. Statement of the applicant.
  1. Consider relevant individualized evidence of mitigating factors, which may include: the facts or circumstances surrounding the criminal conduct; the age of the convicted person at the time of the conduct; the since the criminal conduct; time since release from incarceration or completion of parole; evidence that the individual has maintained a good tenant history before and/or after the conviction or conduct; and evidence of rehabilitation efforts. Owner/Agent may request additional information and may consider whether there have been multiple Convictions as part of this process.
  2. Notify applicant of the results of Owner/Agent’s review within a reasonable time after receipt of all required information.
  3. Hold the unit for which the application was received for a reasonable time under all circumstances to complete the review unless prior to receipt of applicant’s written request (if made after denial) the unit was committed to another applicant.

A person will qualify as a cosigner if they:

  • Have very good established credit with a minimum credit score of 680.
  • Meet all the general requirements listed above.
  • Have a monthly gross income of six (6) times the stated rental amount.
  • Have a credit history with no more than 1 (1) negative reports.
  • Multiple co-signers will be permitted to be combined to meet the co-signer requirements. However, co-signer information cannot be combined with the prospective resident information to meet the co-signer requirements.

If you are an applicant being denied due to adverse or negative information being reported, you should:

If you are denied you may contact Acranet to request a copy of the tenant screening report that was prepared for STEELHEAD PM. Acranet will not be able to provide the reason for the denial.

  1. Contact Acranet at 1-800-304-1249
  2. If it is credit related, contact the credit reporting agency listed in the denial letter in order to:
    1. Identify who is reporting negative information about you.
    2. Request a correction if the information being reported is incorrect.

If you feel your application was still denied unfairly and you believe you meet the requirements above, please mail your request of a review to — and we will review and respond to your application within 10 business days

If a disabled person requests a reasonable modification, Steelhead Property Management, LLC allows existing premises to be modified at the full and complete expense of the disabled person if the disabled person agrees to restore the premises (per fair housing guidelines) at their own expense to the pre-modified condition. We may require:

  1. The applicant to seek written approval from the landlord before making any modifications.
  2. Reasonable assurance (in writing) that the work will be performed in a workmanlike manner.
  3. Reasonable details regarding the extent of the work to be performed.
  4. Names and contact information of the qualified contractors to be used.
  5. Appropriate building permits and licenses must be obtained and made available to the landlord for inspection.
  6. A deposit for the restoration may be required.

The Pet Screening application fee is $20 for the first pet and $15 for all additional pets.

If you have an animal (including assistance animals) please visit the link below

Animal Screening (Click Here)

2. If Applicants desire to bring any pet into the premises, then Applicants must first submit verifiable proof, from a veterinarian, that any pet over one (1) year old, has all current shots, all immunizations, is neutered or spayed, and is licensed

The following breeds are prohibited due to insurance limitations on liability.
Pit Bulls and Staffordshire Terriers, Doberman Pinschers, Rottweilers, German Shepherd, Chows, Great Danes, Presa Canarios, Akitas, Alaskan Malamutes, Siberian Huskies, Wolf-hybrids or any mixed breed containing any portion or characteristic of these breeds.

Some properties may be subject to the restrictions of a homeowner association. For more details please contact our office and a property manager will happily assist you.

Assistance Animals

If you have an assistance animal, you will need to go to the animal screening website to have their assistance animals verified. Animal Screening (Click Here)

Contact the leasing team for details with any other questions regarding assistance animals.

All of our properties are smoke free, so there will be no smoking in or on any of our properties. All smoking must be done off of the property.

Renters insurance is required. All parties must be named on a shared policy or have their own individual policy.

Coverage requirements

  • Apartments – $100,000 in liability protection
  • Condos, townhouses and single family homes – $300,000 in liability protection.

Exemption: If your household income is 50% or less of the median family income for the area (area based on census map) you are not required to have renters insurance. We do strongly advise having it as it will protect you and your personal property should a loss or accident occur on the premises.

Available Rentals

NONE

SPECIALIZING IN PEACE OF MIND FOR HOMEOWNERS

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